COME AND JOIN US . . .

We are currently seeking a professional, warm and highly motivated Waiter, to join our Tryst team at Glenmor.

The on target earning potential for this role is £14.99/ per hour - comprising a base hourly rate of £12.79, plus a qualified estimate of £2.20 per hour in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

The shift pattern for this role is 11.30am to 8pm, working 3 days from 7 each week including weekends.

Glenmor is our seasonal ownership within Gleneagles and the team deliver a 5-star service to our owners on all aspects of their stay.   We have 53 luxury homes and our owners return to us year after year to experience all that our Glorious Playground has to offer. We also welcome a number of rental guests spending time with us, often becoming return guests and Glenmor owners themselves.

Located in the heart of Glenmor at Gleneagles, The Tryst is a split-level cafe bar offering a simple menu of light lunches and early evening meals to our guests daily.  Our family area is furnished with PlayStations, football table, blackboard wall and reading corner for our visiting children.  Our guests can choose to sit by the fire in the winter months or enjoy the spectacular views from our balconies in the summer.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently named winner of the ‘Art of Hospitality’ award 2023, as well as no.32 in the new global ranking of The World’s 50 Best Hotels, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests.  In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too.  People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.  However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone. 

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

• Delivering a warm and memorable dining experience for all of our Tryst guests
• You’ll be working independently, warmly greeting our guests, taking their food and drinks orders whilst always swiftly and professionally responding to their needs
• You’ll take pride in all tasks you complete, attending to any guest queries and enquiries in a caring and helpful manner, with a commitment to seeking a positive solution
• Working closely with your kitchen colleagues, ensuring hygiene throughout the kitchen is impeccable, including our cutlery, crockery and glassware
• Planning and preparing for the forthcoming service and next day, making sure the Tryst is always ready for service
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• Ideally you have previous waiter and customer service experience, however having a great attitude is also essential
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• Flexible in approach, you’re always prepared to support your colleagues, enthusiastically and positively
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2024, our part-time employees can expect to receive around £2.20 in addition to their hourly salary

If you are our next Tryst Waiter, please forward your most recent CV to us today!

INDO