COME AND JOIN US . . .
We are currently seeking a conscientious, professional and diligent Evening Housekeeping Attendant to join our Accommodation Services team.
The on target earning potential for this role is £13.70 / hour - comprising a base rate of £11.50, plus a qualified estimate of £2.20 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
The shift pattern for this role is 6pm to 10pm, working 3 to 5 days from 7 each week.
For this role, we're looking for candidates aged over 18.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently named winner of the ‘Art of Hospitality’ award 2023, as well as no.32 in the new global ranking of The World’s 50 Best Hotels, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role:
- Maintaining the highest standards of cleanliness, room preparation and presentation
- Servicing our guest bedrooms; making beds professionally following our procedures; servicing bathrooms by washing and emptying bins; wash all surfaces and floors; clean shower, bath, basin and toilet to the best quality standard
- Vacuuming bathrooms, bedrooms, corridors, stairs and lifts to remove all debris
- Providing turndown service to our guests, as required
- Meeting with our guests' questions confidently and professionally, playing a key part in ensuring they have a wonderful experience
- Ensuring all service areas are well stocked with necessary products, making sure these are always clean and tidy for the next day
- Reporting maintenance issues promptly via our property management system; always seeing the task through to successful completion
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
- Ideally, you'll have previous experience within a similar role, we'll provide you though with full training; you'll also be able to work a flexible schedule
- Excellent personal presentation, hygiene and grooming standards are all second nature to you
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
- Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
Be our guest
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – available upon completion of 12 months service
- Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
- Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
- Pension scheme
- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
*About gratuities & service charge:
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
- It is estimated that in 2024, our part-time employees can expect to receive around £2.20 in addition to their hourly rate
If you are our next Evening Housekeeping Attendant, please forward your most recent CV to us today!
INDO